ARROO Destinations

Sea Pearl Phuket Nirvana Place Pattaya Arayaburi Koh Samui Hong Kong Gold Coast Patong Ville Phuket View Talay Pattaya Tri Trang Phuket Whitehouse Pattaya Bhundhari Spa Koh Samui Chayofa Country Club Tenerife

PRIVACY POLICY

ARROO Destinations has a strong commitment to providing excellent service to all of our customers and visitors of this website, including respecting your concerns about privacy. We understand that you may have questions about how this website collects and uses the information that you provide to us. We have prepared this statement ("Statement") to inform you of the privacy principles that govern this website. Your trust and confidence are our highest priority.

If after reviewing this Statement you have any questions or privacy concerns please send an e-mail to privacy@arroo.com or send a letter to:

ARROO Destinations
Att: Director Of Marketing
Suite 145
Wey House
15 Church Street
Weybridge
Surrey KT13 8NA
United Kingdom

Privacy of user information
We collect only the pertinent information necessary to sign you up as a member, make and confirm your reservation. We do not sell, rent, or give away user information except in cases where you specifically request it. You will never be tricked into signing up for anything. Options to receive more information will always be clearly explained to you and your participation in any promotion is strictly optional. The information you see posted on the Web site is all anyone outside of our company sees.

Travel Related Services
To provide you with a single source for purchasing resort vacations that include other travel related services we have entered into agreements with select reputable third party travel companies that aggregate inventory information from suppliers. If you desire to purchase a package that is facilitated through ARROO Destinations you will be linked to a ARROO Destinations branded website that is hosted by the travel company. If you choose to purchase a package, it is necessary for you to provide personally identifiable information to execute the purchase. This information is then provided to the suppliers (e.g., resorts) for processing. We have entered into contracts with these third party travel companies requiring that they secure your personally identifiable information as well as use it only to execute the transactions you request. The same security and privacy commitments have been obtained from the suppliers. However, you should be aware that any personally identifiable information you have supplied directly to a supplier in any manner in the past or in the future is subject to their privacy statement and practices for which ARROO Destinations has no responsibility.

The Use, Storage and Security of Information
Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Our website requires the use of a cookie throughout the online reservation process. Without cookies we will not be able to keep information you enter on multiple pages together. For example, unless ARROO Destinaions can remember the dates you used in your resort search we will not be able to check availability. Cookies also enable us to customize our website and offerings to your needs and provide you with a better online experience on ARROO Destinations.

We do not use cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with ARROO Destinations. Cookies do not corrupt or damage your computer, programs, or computer files.

You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our website.

Competitions
Your participation on our Site may mean that we occasionally contact you with the opportunity to enter competitions or be part of events. Entry to competitions is voluntary, and you are under no obligation to take up an invitation from us to enter. Should you choose to enter a competition or an event, we will treat the information you provide with the same high standard of care as all other customer information.

Surveys
We always aim to improve the services we offer. As a result we may occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.

Conditions of contact by ARROO Destinations
As a registered ARROO Destinations user, you'll receive our e-mail newsletter and any other offer information that you request. Additionally, you may receive e-mails associated with your activities on the site such as travel confirmations, updates to your itinerary, and information associated with other trips you have taken or requested as an answer in response to your inquiry.

Advertising and third party links
Some ARROO Destinations advertisers, affiliate partners and their subsidiaries may request information directly from you, or link to sites that do so. We do not endorse or have control over content or policies of third party Web sites.

ARROO Destinations is only responsible for the privacy policy and content of this website. We are not responsible for the privacy practices or the use of cookies on websites that you have accessed this website from and to the non-ARROO Destinations websites that you may access from this website.

Information Accuracy or Opt-Out

We are interested in maintaining the most current and accurate information about each of our visitors and customers. If you have provided personal information to us in the past and have moved or changed email addresses, please let us know. If you would like to stop receiving communications or services feel free to email us at reservations@arroo.com. Please put "Remove" In the subject line.

Contacting The Website
If you have any questions, please contact us or mail your letter to the address below.

ARROO Destinations
Suite 145
Wey House
15 Church Street
Weybridge
Surrey KT13 8NA
United Kingdom